[For Android users]
Easy eSIM setup for everyone
An eSIM is a SIM card built into a smartphone, allowing you to communicate without having to physically insert and remove the SIM card like with conventional SIM cards.
The contract and activation procedures are completed online, so you can start using it right away. With eSIM, there is no need to replace the SIM card, so there is no risk of loss or damage, and no need to return it.
In this article, we will introduce the eSIM setup procedure for Android users.
Representative eSIM-compatible models
Google Pixel series
- Pixel 3 / 3 XL (※Not compatible with the Japanese version of Pixel 3)
- Pixel 3a / 3a XL
- Pixel 4 / 4 XL
- Pixel 4a / 4a (5G)
- Pixel 5 / 5a (5G)
- Pixel 6 / 6 Pro / 6a
- Pixel 7 / 7 Pro / 7a
- Pixel 8/8 Pro
- Pixel Fold
- Pixel 9 series (planned)
Samsung Galaxy series
* Generally, this is limited to global versions and SIM-free models.
- Galaxy S20 / S20+ / S20 Ultra
- Galaxy S21 / S21+ / S21 Ultra
- Galaxy S22 / S22+ / S22 Ultra
- Galaxy S23 / S23+ / S23 Ultra
- Galaxy S24 / S24+ / S24 Ultra
- Galaxy Z Fold2 / Fold3 / Fold4 / Fold5
- Galaxy Z Flip / Flip3 / Flip4 / Flip5
Carrier versions sold in Japan may not support eSIM.
OPPO
- OPPO Find X3 Pro (global model)
- OPPO Find X5 / X5 Pro
- OPPO Reno 6 Pro 5G (global model)
Sony Xperia
- Xperia 10 III Lite (eSIM-compatible Japanese model)
- Xperia 1 IV / 5 IV / 10 IV / 1 V / 5 V etc. (SIM-free models)
Motorola
- Razr 5G
- Edge+ (2022)
- Edge 40 / Edge 40 Pro
Please note that this may vary depending on the model.
Other manufacturers
- Huawei P40 / P40 Pro (*Not equipped with GMS)
- ASUS Zenfone 8 / 9 / 10 (SIM-free model)
- Xiaomi 12T Pro (global model)
- Fairphone 4 (for Europe)
How to check if eSIM is supported
On your device, go to "Settings" > "Network & Internet" > "SIM cards" and check whether there is an option to "Add eSIM" or "Add mobile plan"
What you need:
- eSIM-enabled Android smartphone
- Stable Wi-Fi environment
- QR code or activation code
- Latest Android version (recommended)
STEP 1 | Purchase an eSIM
Visit an eSIM sales store and select a plan based on your destination, data volume, and number of days.
After purchasing an Easy eSIM, a QR code and a PDF for setting up will be sent to your registered email address. Please keep them safe.
STEP 2 | Open your Android smartphone's settings
The method for accessing the settings screen for each model is as follows.
Google Pixel
"Settings" > "Network & Internet" > "SIM"
For Samsung Galaxy
Settings > Connections > SIM Card Manager
Other common models
Settings > Network and Internet > Mobile Networks
STEP 3 | Download and activate eSIM
How to use the QR code
- From the settings menu, tap "Add SIM" or "Add eSIM"
- Select the option "Scan QR Code"
- Scan the QR code with your camera
- Follow the on-screen instructions to complete the setup
Manual setup (using activation code)
- From the settings menu, tap "Add SIM" or "Add eSIM"
- Select "Manual setup" or "Enter verification code"
- Enter the provided SM-DP+ address and activation code
- Follow the on-screen instructions to complete the setup
STEP 4 | Activate eSIM and check connection
We will introduce a method of checking that is basically the same for all models. Please note that there may be slight differences depending on the model.
- Open the Settings app
- Tap "Network and Internet" or "Connections"
- Select "SIM card" and "Mobile network". If the eSIM profile is displayed, the addition is complete.
- Check that "Mobile Network" > "Mobile Data" is turned on.
- Open your browser and access any web page. If you can see the page, you are connected successfully.
How to manage multiple eSIMs
Switching Profiles
- "Settings" > "Network and Internet" > "SIM"
- Tap a profile other than the one you are currently using.
- Select "Enable" or "Turn on"
- Any eSIM you were using will be automatically deactivated or you can deactivate it manually
Using a physical SIM and an eSIM
Some devices may not be compatible, so please check that your device is compatible.
Setup Procedure
- Recognize both SIMs
- Select the SIM to be used for each item displayed in "Settings" > "Network and Internet" > "SIM"
- Enable "Auto-switch mobile data" etc. if necessary
troubleshooting
If your eSIM isn't recognized
Check for Android updates
"Settings" > "Device Information" > "Software (System) Update" > "Check for Updates"
If there is an update
Download → Install → Automatically reboot.
Reset network settings
Settings > System > Reset options or Reset > Reset Wi-Fi, Mobile & Bluetooth > Reset settings
If you are asked to enter your PIN or password, please enter it.
Update carrier settings
Android carrier settings may be updated along with a system update, please follow the steps above to check for updates.
Alternatively, you can also update by inserting your carrier's SIM or eSIM and restarting your smartphone.
When the communication speed is slow
Checking and switching network modes
"Settings" > "Network and Internet" or "Connections" > "Mobile Network" > "Preferred Network Type"
Tap in order, then select the desired mode from the options displayed.
